Privacy Policy

Last updated: 29/12/2025

At Lapteco, we are committed to protecting your privacy and handling your personal data in a transparent and secure way. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase from us.

• Personal details such as name, email address, phone number, billing and delivery address
• Payment information (processed securely by third-party payment providers — we do not store card details)
• Order and purchase history
• Technical data such as IP address, browser type, device information, and cookies
• Customer communications, including emails or messages sent to us

We use your information to:

• Process and deliver your orders
• Communicate with you about purchases, deliveries, or support requests
• Improve our website, products, and customer experience
• Comply with legal and regulatory obligations
• Send marketing communications (only where you have given consent)

We process personal data based on:

• Contractual necessity (to fulfil your order)
• Legal obligations
• Legitimate interests (improving our services)
• Your consent (for marketing communications)

We only share your data with trusted third parties where necessary, including:

• Payment processors
• Delivery and logistics partners
• Website hosting and analytics providers

All third parties are required to keep your data secure and use it only for the agreed purpose.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability

To exercise any of these rights, please contact us using the details below.

Our website uses cookies to enhance user experience and analyse site performance. You can manage or disable cookies through your browser settings.

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: support@lapteco.com
Business name: Lapteco